Nortel Networks P0908544 Manuel D’Utilisation
Maintaining caller and employee information 65
P0908544 Issue 01
Enterprise Edge Attendant Console User Guide
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transferring the call to Enterprise Edge Voice Messaging. Refer to
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To create a new name caller record from an existing caller record:
1. On the Attendant window, in the Caller Information options, click the Edit
button.
The Edit Caller Information dialog box appears.
The Edit Caller Information dialog box appears.
2. Click the New Caller button.
This clears only the Name box in the Edit Caller Information dialog box and
leaves all other boxes unchanged.
leaves all other boxes unchanged.
3. In the Name list box type the new caller’s name.
4. Click the Save button when you are done to save the record.
To create a new caller record when there are no active calls:
1. On the Attendant window, in the Caller Information options, click the Edit
button.
The Edit Caller Information dialog box appears.
The Edit Caller Information dialog box appears.
2. Click the New Caller button.
A new blank caller record is created with a new Record Number assigned.
3. Type the desired information in the boxes.
4. Press the Save button to save the new caller record.
To create a new caller record associated with an existing Caller ID when there are
no active calls:
no active calls:
1. On the Attendant window, in the Caller Information options, click the Edit
button.
The Edit Caller Information dialog box appears.
The Edit Caller Information dialog box appears.
2. Click the Find button.
The Find dialog box appears.