Quantum Audio STT2401A Manuel D’Utilisation
Drive operation and maintenance
Chapter 4
Seagate Travan 40 Product Manual
Page 23
Drive not seen during boot-up
•
Ensure that 5/12 volt power is plugged into tape drive. Insert tape:
– If soft load receives tape and tape movement back and forth occurs—power is
OK.
– If no tape movement occurs—power down system and use power plug from
other device such as CD-ROM. If soft load receives tape and tape movement
back and forth occurs—power plug is bad. If no tape movement occurs (soft
load does not receive and load tape)—return drive for repair.
back and forth occurs—power plug is bad. If no tape movement occurs (soft
load does not receive and load tape)—return drive for repair.
•
Check Master/Slave jumper settings; refer to Seagate Travan 40 User Guide for
installation possibilities.
installation possibilities.
•
Check system BIOS settings and ensure that ATAPI is set for the Travan 40
channel.
channel.
•
Check that Transfer Mode in BIOS is set for PIO Mode.
Drive not seen by OS after boot-up
•
Ensure that correct drivers are installed for Windows operating systems. Refer to
Seagate PowerPoint presentation for loading Windows drivers.
Seagate PowerPoint presentation for loading Windows drivers.
•
For Windows 2000/XP look for tape drive in Device Manager. If shown as
Unknown Device, use procedures to cause drive to be seen as a tape drive. Add
device driver as necessary.
Unknown Device, use procedures to cause drive to be seen as a tape drive. Add
device driver as necessary.
Tape won’t load
•
Ensure that 5/12 volt power is plugged into tape drive. Insert tape:
– If soft load receives tape and tape movement back and forth occurs—power is
OK.
– If no tape movement occurs—power down system and use power plug from
other device such as CD-ROM. If soft load receives tape and tape movement
back and forth occurs—power plug is bad.
back and forth occurs—power plug is bad.
•
Remove ATAPI bus cable and insert tape:
– If no tape movement occurs (soft load does not receive and load tape)—return
drive for repair.
– If tape movement back and forth occurs—check Master/Slave jumper settings;
refer to Seagate Travan 40 User Guide.
Back-up program “freezes” or “locks up”
•
Check that the system meets the hardware requirements for both the tape drive
and backup software.
and backup software.
•
Check for any changes to the computer that may have caused IRQ, DMA, or
Address conflicts.
Address conflicts.
•
Check that the system is not set to Boot from CD-ROM with tape as a master.
•
Check available hard drive space on the drive where the software is installed.
The backup software may need to temporarily use hard drive space to function
correctly.
The backup software may need to temporarily use hard drive space to function
correctly.