Quantum Audio STT2401A Manuel D’Utilisation
Chapter 4
Drive operation and maintenance
Page 24
Seagate Travan 40 Product Manual
•
Hard disc problems can also cause system lock up. Run a hard disc diagnostic
utility such as CHKDSK or SCANDISK and repair any error it might find.
utility such as CHKDSK or SCANDISK and repair any error it might find.
•
Not enough system resources or a misbehaving memory resident program may
cause erratic system behavior. In some instances, files in some third party
Recycle Bins have caused the backup software to lock up. Try emptying the
Recycle Bin before attempting a backup.
cause erratic system behavior. In some instances, files in some third party
Recycle Bins have caused the backup software to lock up. Try emptying the
Recycle Bin before attempting a backup.
•
Disable anti-virus programs and Advanced Power Management (especially for
laptops).
laptops).
“Bad blocks,” media errors, etc.
•
Retensioning tape before every backup is recommended.
•
Check for automatic retension capability in backup software.
•
Use Seagate Stdiag tool to perform write/read test. Retension the tape with
Stdiag program. Stdiag write/read test will overwrite data on the tape. Set “Test
Size” to minimum of 100MB.
Stdiag program. Stdiag write/read test will overwrite data on the tape. Set “Test
Size” to minimum of 100MB.
– If test write/read fails—replace tape with new tape and retry Stdiag test.
– If test write/read passes—retry backup. If backup fails, replace the tape.
Slow backups
•
Check installation configuration per Seagate Travan 40 User Guide. Tape drive
and hard drive should never be on the same IDE connector.
and hard drive should never be on the same IDE connector.
•
Check that system has enough memory available for backup software to
operate.
operate.
•
Is backup from local hard drives or over a network? Backups over a network
connection can often be slower than local hard drives. Attempt backup over local
hard drive and see if backup is faster.
connection can often be slower than local hard drives. Attempt backup over local
hard drive and see if backup is faster.
•
Disable memory resident programs such as fax software, Internet connections,
anti-virus programs, screen savers, and others that are not essential to system
operation.
anti-virus programs, screen savers, and others that are not essential to system
operation.
•
Run tests with software compression on and off. Use the setting that will obtain
the best backup throughput.
the best backup throughput.
Tape won’t eject
•
Ensure unit is powered on.
•
Ensure tape is allowed to eject. Backup software often issues commands to
prevent tape from being ejected via pushbutton. Issue the command from the
backup software to allow tape removal, if necessary.
prevent tape from being ejected via pushbutton. Issue the command from the
backup software to allow tape removal, if necessary.
“Incompatible format,” “Won’t write on this tape”
•
Ensure that tape is a Travan 40 cartridge.
•
Ensure that the tape is not write protected.