IBM 51 Manuel D’Utilisation
Action
title
Description
Administrator
Response
Describes
what
response
a
system
administrator
might
be
able
to
take.
Programmer
Response
Describes
what
response
a
system
programmer
might
be
able
to
take.
In
the
example,
the
action
follows
the
label
Operator
Response.
Trace
logs
Tivoli
Intelligent
Orchestrator
provides
configurable
tracing
capabilities
that
can
help
you
determine
the
cause
of
a
problem.
Trace
logs
and
first-failure
data
capture
(FFDC)
are
built
into
the
software
to
assist
the
IBM
Customer
Support
for
Tivoli
software
personnel
in
gathering
information
to
determine
why
a
problem
is
occurring,
and
might
be
requested
as
part
of
diagnosing
a
reported
problem.
v
Trace
logs
capture
operating
environment
details,
including
the
starting
and
stopping
of
processes,
data
transfer
between
software
components,
activity
that
occurs
while
the
software
is
running,
and
errors
that
occur
when
the
code
fails
to
operate
as
intended.
v
First-failure
data
capture
captures
and
stores
the
tracing
information
preceding
an
error
message.
Trace
logs
are
used
to
determine
the
causes
of
Tivoli
Intelligent
Orchestrator
problems
and
to
debug
errors.
Error
messages
can
include
information
about
the
cause
of
the
error
and
possible
resolutions
for
the
error.
Trace
logs
are
intended
to
be
used
by
Tivoli
Customer
Support
service
engineers
or
developers.
If
you
encounter
an
issue,
Support
representatives
might
ask
you
to
obtain
information
from
trace
logs
so
that
they
can
review
the
details.
Trace
logs
have
the
file
name
trace.log
,
and
are
stored
in
the
subfolder
for
each
software
component.
Trace
logs
are
in
English
only,
localization
support
(national
language
support)
is
not
provided
for
trace
entries.
By
default,
tracing
is
enabled
at
the
minimal
level
that
is
required
for
FFDC,
and
can
be
changed
as
required.
Common
Base
Event
logs
Trace
logs
are
automatically
translated
to
Common
Base
Event,
which
is
a
standardized
format
for
logging
and
tracing
events
in
a
multi-application
environment.
By
using
the
Common
Base
Event
format,
Tivoli
Intelligent
Orchestrator
facilitates
the
integration
of
problem
determination
data,
and
makes
it
possible
to
rapidly
identify
an
event,
collect
and
analyze
problem
determination
data,
establish
the
event
priority,
plan
appropriate
responses,
and
make
the
necessary
adjustments
to
resolve
it.
An
XML-based
standard,
the
Common
Base
Event
guarantees
consistency
of
interpretation
for
all
of
the
messages
generated
between
applications,
and
offers
consistent
and
complete
information
about
the
following:
v
The
system
component
that
reports
a
particular
error
v
The
components
affected
by
this
error,
which
might
be
the
same
as
the
component
reporting
the
error
v
The
error
itself
Common
Base
Event
logs
have
the
file
name
cbe.log
,
and
are
stored
in
the
subfolder
for
each
software
component.
Chapter
3.
Log
file
types
37