IBM 4.3-W Manuel D’Utilisation

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

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Chapter 2:  Supported Reports

This chapter discusses the following topics: 

Overview 

The Cisco IP Telephony Technology Pack supplies a set of reports suitable for displaying information about the 
devices and activity associated with the Cisco IP Telephony environment.

Reports contain metrics that are generated by the formulas that this technology pack provides. Metric names are 
the same as the names of the formulas that generate them. For information about a metric that is listed for a 
particular report, see the description of the associated formula in the collection formula chapter of this guide.

This chapter includes information to help you navigate to a particular report on the DataView portal. This 
navigation path is the same as the path where the report has been deployed through the DataMart Resource 
Editor. Note, however, that some reports are not explicitly deployed on the portal navigation path. You can 
display such a report by "drilling down" to it from other reports.

For information about understanding report types, creating reports, configuring reports, viewing and working 
with reports, and deploying reports, see the 

. This Technology Pack User’s Guide 

assumes an understanding of the report-related topics discussed in the 

. 

Reporter Sets

  

Reporter Set Tree

This technology pack provides the reporter sets listed below. The list presents the reporter sets as they appear in 
the DataView Navigator tree structure:

AP Cisco VOIP Pack

...Global Customer Reports

...Call Detail Record

......Cluster

......Extension

......K-Factor

......Codec