Gateway E3400 Manuel D’Utilisation
Hard drive problems
85
Hard drive problems
The SCSI drive is not recognized by the system.
The IDE drive is not recognized by the system.
Probable Cause
Solution
The SCSI bus is not properly
terminated.
terminated.
Make sure the last device on the SCSI chain
is properly terminated.
is properly terminated.
The drive is configured with a
conflicting SCSI address.
conflicting SCSI address.
Change the device’s SCSI address to one that
is not currently being used by the system.
is not currently being used by the system.
The cables are not connected
correctly.
correctly.
Open the system and check the cable
connections.
connections.
Probable Cause
Solution
The primary IDE device may
be configured incorrectly.
be configured incorrectly.
Restart your computer, then press
F
1
to enter
the BIOS Setup utility program. From the
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Primary
Advanced | IDE Configuration menu, set the
IDE Controller to Both and the Primary
IDE
Master to Auto.
The drive may not be
configured properly.
configured properly.
Consult the hard drive user’s guide for
instructions on how to configure the drive.
instructions on how to configure the drive.
The drive cables are not
connected properly.
connected properly.
Open the system and check all cables
connected to the controller card.
connected to the controller card.
The drive controller is not
seated properly.
seated properly.
Open the system and reseat the drive
controller.
controller.
Important
Some systems do not have IDE controller cards because
the IDE controller is built into the system board.
the IDE controller is built into the system board.
05957.book Page 85 Monday, May 8, 2000 10:09 AM