Gateway E3400 Manuel D’Utilisation
86
Troubleshooting
Memory/processor problems
Memory errors were detected during system start up.
A new processor is not recognized by the system.
Probable Cause
Solution
Memory was added or
removed, and the new
configuration was not saved
in the BIOS Setup utility.
removed, and the new
configuration was not saved
in the BIOS Setup utility.
Enter the BIOS Setup utility and save the new
memory configuration.
memory configuration.
The memory was installed
incorrectly.
incorrectly.
Check the memory for proper seating and
orientation. Reseat if necessary.
orientation. Reseat if necessary.
A memory chip is faulty.
Replace the card on which the faulty chip
resides. Third-party diagnostic programs can
help determine which chip or memory segment
is failing.
resides. Third-party diagnostic programs can
help determine which chip or memory segment
is failing.
Probable Cause
Solution
The processor was installed
incorrectly.
incorrectly.
Check the installation. Make sure the
processor is fully seated in its socket. Reseat
if necessary. The processor should be
recognized automatically if it was installed
correctly.
processor is fully seated in its socket. Reseat
if necessary. The processor should be
recognized automatically if it was installed
correctly.
The processor speed was not
set correctly in the BIOS
Setup utility configuration
mode.
set correctly in the BIOS
Setup utility configuration
mode.
If your system BIOS lets you select the
processor speed, make sure you have
selected the correct speed.
processor speed, make sure you have
selected the correct speed.
05957.book Page 86 Monday, May 8, 2000 10:09 AM