Emerson 208V Manuel D’Utilisation

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Troubleshooting
33
When reporting a UPS issue to Emerson, include the UPS model and serial number. These are on the 
top panel of the Liebert
®
 GXT3
.
Fault and Bypass indicators and 
diagnostic B indicator are 
illuminated
UPS internal DC bus overvoltage
UPS requires service. Contact Emerson 
Channel Support.
Fault and Bypass indicators and 
diagnostic C indicator are 
illuminated
UPS DC/DC fault
UPS requires service. Contact Emerson 
Channel Support
Fault indicator and diagnostic D 
indicator are illuminated
UPS PFC (Power Factor Correction 
Circuit) fault
UPS requires service. Contact Emerson 
Channel Support
Fault and Bypass indicators and 
diagnostic E indicator are 
illuminated
UPS inverter fault
UPS requires service. Contact Emerson 
Channel Support
Fault indicator and diagnostic A 
and C indicators are illuminated
UPS failed the battery test
Replace batteries. Contact your local dealer, 
Emerson representative or Emerson Channel 
Support
Fault and Bypass indicators and 
diagnostic C and E indicators 
are illuminated
UPS shut down by a command from 
the communications port(s)
Your UPS has received a signal or command 
from the attached computer. If this was 
inadvertent, ensure the communication cable 
used is correct for your system. For assistance, 
contact your local dealer, Emerson 
representative or Emerson Channel Support
Fault indicator and diagnostic A 
and B indicators are illuminated
UPS Failure (Includes Dual Fan 
failure, single fan failure under certain 
condition and Battery Charger 
Failure) and continuous alarm
Ensure fan is not blocked. If the fault is not 
removed, contact your local dealer, Emerson 
representative or Emerson Channel Support
AC input indicator is flashing
UPS detected a line-to-neutral 
reversal or a loss of proper grounding 
for UPS; continuous alarm and UPS 
will not start in standby status. This is 
active only when power is first 
applied to the input. Once the UPS is 
running, the AC input indictor will 
flash, unless the input wiring is 
correctly changed
Contact a qualified electrician to verify site wiring
Battery indicator is flashing
Battery source is not available; 
continuous alarm
Check battery connections, completely power 
down and restart UPS.
NOTE: If the battery circuit opens while the UPS 
is running, it will be detected when the next 
battery test is performed
Bypass indicator is flashing
Because the voltage or frequency is 
outside acceptable limits, the bypass 
is disabled
The AC input powers the PFC input and serves 
as the bypass source. If the AC is present but 
the voltage or frequency exceeds the acceptable 
range for safe operation with a load, the bypass 
will be disabled and this indicator will flash, 
indicating that the bypass is unavailable
Table 10
 Troubleshooting (continued)
Problem
Cause
Solution