Avaya NN44400-710 Manuel D’Utilisation

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NN44400-710 Contact Center Performance Management
12 November 2010
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Real-time report customization
5
From the display chart menu, select the data to display on the chart.
The data appears on the chart in the Realtime Dashboard display.
--End--
Changing chart properties in the Real-time Dashboard display
You can change the items that appear on the charts in the Real-time Dashboard to meet 
your requirements.
Prerequisites
Log on to Real-Time Reporting. See 
.
Create a Real-time Dashboard display. See 
Add a display to the Real-time Dashboard. See 
Procedure steps
Step
Action
1
Click the Properties tab of the chart to change. 
2
Select the skillsets, applications, and statistics to display on the chart.
3
Click the Display tab to display the updated chart.
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Removing display charts from the Real-time Dashboard display
You can remove display charts from the Real-time Dashboard display.
Prerequisites
Log on to Real-Time Reporting. See 
.
Create a Real-time Dashboard display. See 
Add a display chart to the Real-time Dashboard. See 
Procedure steps
Step
Action