Avaya NN44400-710 Manuale Utente
NN44400-710 Contact Center Performance Management
12 November 2010
57
Real-time report customization
5
From the display chart menu, select the data to display on the chart.
The data appears on the chart in the Realtime Dashboard display.
--End--
Changing chart properties in the Real-time Dashboard display
You can change the items that appear on the charts in the Real-time Dashboard to meet
your requirements.
your requirements.
Prerequisites
•
Log on to Real-Time Reporting. See
.
•
Create a Real-time Dashboard display. See
•
Procedure steps
Step
Action
1
Click the Properties tab of the chart to change.
2
Select the skillsets, applications, and statistics to display on the chart.
3
Click the Display tab to display the updated chart.
--End--
Removing display charts from the Real-time Dashboard display
You can remove display charts from the Real-time Dashboard display.
Prerequisites
•
Log on to Real-Time Reporting. See
.
•
Create a Real-time Dashboard display. See
•
Procedure steps
Step
Action