Avaya NN44400-710 Manuel D’Utilisation
NN44400-710 Contact Center Performance Management
12 November 2010
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Historical Reporting
You can select the server in Contact Center Manager Server from which to run and
schedule performance, configuration, and network reports (if you work in a networked
environment). Reports help you monitor system performance by providing information
about system activity.
schedule performance, configuration, and network reports (if you work in a networked
environment). Reports help you monitor system performance by providing information
about system activity.
Prerequisites to Historical Reporting
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Log on to Contact Center Manager Administration.
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Ensure that you have the required access to work in Historical Reporting.
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Ensure that you understand Historical Reporting.
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