Metrologic Instruments MS5100 Manuel D’Utilisation

 

 20 

T

ROUBLESHOOTING 

G

UIDE 

 

 
The following guide is for reference purposes only.  Contact a Metrologic 
representative at 1-800-ID-Metro or 1-800-436-3876 to preserve the limited 
warranty terms. 

All Interfaces  

No power is being 
supplied to the unit. 

Check the transformer, the outlet 
and power strip.  Make sure the 
cable is plugged into the unit. 

The unit has no 
LEDs, beep or 
laser. 

No power is being 
supplied to the unit 
from host. 

Some host systems cannot supply 
enough current to power Eclipse. 
A power supply may be needed. 

At power up the 
unit beeps 2 times 
and alternately 
flashes the LEDs.  

There is a ROM 
failure. 

A flash ROM upgrade is required. 

At power up the 
unit beeps 3 times.  

There is a non-
volatile RAM failure.

At power up there 
is a continuous 
razz tone. 

There is a RAM or 
ROM failure. 

At power up there 
is a razz tone and 
the green LED 
flashes.  

There is a VLD 
failure. 

At power up there 
is a razz tone and 
both LEDs flash. 

There is a scanning 
mechanism failure. 

Contact a Metrologic service 
representative. 
 

The unit scans, 
communicates 
and beeps twice. 

The same symbol 
timeout is set too 
short. 

Adjust the same symbol timeout 
for a longer time. 

The unit powers 
up, but does not 
beep. 

The beeper may be 
disabled or no tone 
has been selected. 

Enable beeper and select a tone. 

The unit powers 
up, but does not 
scan and/or beep. 

The unit is trying to 
scan a particular 
symbology that is 
not enabled. 

UPC/EAN, Code 39, interleaved 2 
of 5, Code 93, Code 128 and 
Codabar are enabled by default. 
Verify that the type of bar code 
being read has been selected.