Samsung C21RJAN Manuel D’Utilisation

Page de 28
21
EN
Warranty and Service
FAQs and troubleshooting
A fault may result from a minor error that you can correct yourself with the help of the following 
instructions  Do not attempt any further repairs if the following instructions do not help in each 
specific case.
Warning: Repairs to the appliance are to be performed only by a qualified service 
technician  Improperly effected repairs may result in considerable risk to the user  If 
your appliance needs repair, please contact your customer service centre 
What should I do if the cooking zones are not functioning?
Check for the following possibilities:
•  The fuse in the house wiring (fuse box) is intact  If the fuses trip a number of times, call an 
authorised electrician 
•  The appliance is properly switched on 
•  The control indicators in the control panel are illuminated 
•  The cooking zone is switched on 
•  The cooking zones are set at the desired heat settings 
What should I do if the cooking zones will not switch on?
Check for the following possibilities:
•  A period of more than 10 seconds has elapsed between when the On / Off button was 
actuated and the desired cooking zone switches on (see the section “Switching the 
appliance on”) 
•  The control panel is partially covered by a damp cloth or liquid 
What should I do if the display except for   the residual warmth indicator 
suddenly disappears?
This could be a result of one of two possibilities:
•  The On / Off sensor was accidentally actuated 
•  The control panel is partially covered by a damp cloth or liquid 
What should I do if, after the cooking zones have been switched off, residual 
warmth is not indicated in the display?
Check for the following possibility:
•  The cooking zone was only briefly used and therefore did not become hot enough. If the 
cooking zone is hot, please call the customer service centre 
What should I do if the cooking zone will not switch on or off?
This could be due to one of the following possibilities:
•  The control panel is partially covered by a damp cloth or liquid 
•  The child safety lock is on 
What should I do if the   
 
display is illuminated?
Check for the following:
•  The control panel is partially covered by a damp cloth or liquid  To reset, press the “On / 
Off” control sensor 
C21RJAN_XSA-00144A_EN.indd   21
2008-10-07     5:01:21