Jura Capresso 13422 Manuel D’Utilisation

57

8 Troubleshooting

8  Troubleshooting    

Problem

Cause/Result

Action

Grinder is making a very 
loud noise.

There are some foreign 
bodies in the grinder.

 

T Contact customer support in your 
country (see ‘JURA contact details / 
Legal information’).

Insufficient foam is 
produced when the milk is 
foamed or milk sprays from 
the cappuccino frother.

The cappuccino frother is 
dirty.

 

T Rinse and clean the cappuccino 
frother (see Chapter 6, ‘Mainte-
nance – Cappuccino frother’).

Coffee only comes out in 
drips when it is being 
prepared.

Coffee or pre-ground coffee 
has been ground too finely 
and is blocking the system.

 

T Put the grinder on a coarser 
setting or use coarser pre-ground 
coffee (refer to Chapter 2, ‘Preparing 
and using for the first time – 
Adjusting grinder’).

Water hardness cannot be 
adjusted.

The CLARIS filter cartridge 
is activated.

 

T Deactivate the CLARIS filter 
cartridge.

 is displayed 

although the bean container 
has been filled.

The grinder is not yet 
completely filled with 
beans.

 

T Prepare a coffee speciality.

 is 

displayed although the 
water tank is full.

The water tank float is 
trapped.

 

T Descale the water tank (see 
Chapter 6, ‘Maintenance – Descal-
ing the water tank’).

 is displayed.

If the device was exposed to 
the cold for a long period of 
time, it is disabled from 
heating up due to safety 
reasons.

 

T Warm up the device at room 
temperature.

Other 

 messages 

are displayed.

–

 

T Turn the IMPRESSA off at the 
power switch. Contact customer 
support in your country (see ‘JURA 
contact details / Legal information’). 

 

E If you have not been able to solve the problem, contact cus-

tomer support in your country (see ‘JURA contact details / 
Legal information’).