Jabra GO 6470 Manuel D’Utilisation

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Jabra GO 6470 User manUal

9.  audio-hold and call Switching

9.1  oveRview — what iS PoSSiBle?

an active call can be put on audio-hold at any time. this means that audio from that phone is no longer routed 

to the headset; the audio link between the phone and the headset is broken. you can later choose to re-establish 

the audio link and resume the call.

  Note: putting an active call on audio-hold is nOt the same as putting a call on hold in the usual 

(telephony) sense of the term. you put a call on audio-hold on the Jabra base, breaking the audio link 

between the phone that has the call and the headset. the call’s audio is disconnected internally in the 

Jabra base. 

 

In the telephony sense of the term, you put an active call on hold in the phone system; here the audio link 

remains open. this is a function of the telephone system.

you can switch your headset’s audio between a call that is on audio-hold and one that is active (in the foreground 

on the Jabra base touchscreen) — for example between a held call on your deskphone and a current call on your 

mobile phone. this is termed call switching. 

9.2  call Switching

you can switch calls as described in this section.
Consider the figures below:

1.  you have an 

active call 

on your desk 

phone. your 

sofphone has 

its audio on 

hold — that is, 

has its audio 

disconnected 

to the headset. 

this is shown in 

the background 

with a yellow 

handset.

2.  you now decide 

to switch the 

calls, so that 

the desk phone 

has its audio 

on-hold and the 

softphone has 

the active call. to 

do this, simply 

touch the phone 

icon with audio 

on-hold (yellow 

handset).

  now the desk 

phone call is 

on-hold and the 

softphone call is 

active, as shown 

— the call in the 

headset has been 

switched.

similarly, if you have three connected phones where two are on audio-hold and one is active, you can switch the 

active and either one of the phones on audio-hold (touch a yellow handset phone icon to make it active).