Toshiba A9 Mode D'Emploi
196
If Something Goes Wrong
Resolving a hardware conflict
❖
Verify that the network connection is configured to obtain its
Internet Protocol (IP) address dynamically:
Internet Protocol (IP) address dynamically:
1
Click Start, and then Network.
2
Click View Status.
3
Click Details.
4
Verify that the DHCP Enabled setting is set to Yes.
5
Click Close.
❖
Use IPCONFIG to verify that the computer has a useful IP
address—one other than the private address of
169.254.xxx.xxx assigned by Windows
address—one other than the private address of
169.254.xxx.xxx assigned by Windows
®
.
1
Click Start to open the Start menu.
2
Type
Cmd
in the search field.
3
At the top-left of the Start menu, click
cmd.exe
to open the
command prompt.
4
Enter
IPCONFIG /ALL
and press Enter.
The IP address for each active network adapter will be
displayed.
displayed.
❖
Connect your computer directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
Wi-Fi
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
Wi-Fi
®
part of your network.
❖
Use the PING command to verify a connection to the gateway
at 192.168.1.1 (a default gateway for most wireless routers).
at 192.168.1.1 (a default gateway for most wireless routers).
1
Click Start to open the Start menu.
2
Type
Cmd
in the search field.
3
At the top-left of the Start menu, click
cmd.exe
to open the
command prompt.
4
Enter
PING 192.168.1.1
and press Enter.
5
If “Request Timed Out” or another error message appears
in response, then the problem is probably Wi-Fi
in response, then the problem is probably Wi-Fi
®
-related.
❖
If you have enabled any security provisions (closed system,
MAC address filtering, Wired Equivalent Privacy (WEP), etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.
MAC address filtering, Wired Equivalent Privacy (WEP), etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.