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If Something Goes Wrong
DVD operating problems
Special considerations for the Windows
®
 operating system
Wired Equivalent Privacy (WEP) encryption is not enabled 
on the wireless access point.
When you install a wireless access point device, the Windows
®
 
operating system checks whether WEP encryption is enabled on the 
device. If it is not enabled, the Windows
®
 operating system adds the 
device to its list of available wireless networks, but does not create a 
wireless connection using the device, since the connection would 
not be secure. You can still, however, use the access point. To use an 
access point without WEP encryption, follow these steps:
1
Double-click the Wireless Network icon in the Notification 
Area (far-right portion of the Windows
®
 Taskbar).
2
Click Connect to a network.
3
Select the desired network from the list and click Connect.
4
The Windows
®
 operating system will now try to establish a 
wireless connection.
The Windows
®
 operating system wireless management 
facility does not work.
If you are using an external Wi-Fi
®
 adapter (a PC Card, USB 
adapter, or other variety), check if the adapter comes with its own 
management utility. If it does, the utility may be disabling the 
Windows
®
 operating system wireless management facility, in which 
case you must use the adapter's management utility. If the 
documentation that accompanies the adapter does not provide 
enough information to determine if this is the case, contact that 
vendor's support group for further advice.
DVD operating problems
If you experience a problem playing DVDs, you may be able to fix 
the problem yourself. 
For general problems playing a DVD title, try the following steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried 
several discs and all fail, consider sending your drive to an 
authorized service provider to get it cleaned.