OKI B6500 Mode D'Emploi

B6500 User’s Guide> 118

This section explains how to fix the troubles when the mail 
notification services and E-mail Printing features are used. 

         

Cannot perform E-mail 

printing. 

Check the following settings: 

• Is the printer e-mail address specified?

• Is [Enable] set for [Receive E-mail]?

• Are the SMTP server IP address and POP3 server 

IP address (if [POP3] is selected as the receive 

protocol) specified correctly?

• Are the POP user name and password specified 

correctly?

Are the SMTP server and POP server working 

correctly?
Check with your network administrator.

During E-mail printing, 

the attached PDF file was 

not printed. 

If the memory capacity is insufficient, it may not be 

printed. If you print big attachments frequently, we 

recommend adding memory. 

During mail notification 

services, the printer 

status was not notified 

by e-mail. 

Check the following settings:

• Is the printer e-mail address specified?

• Is [Enable] set for [Mail Notice Service]?

• Are the SMTP server IP address and POP3 server 

IP address (if [POP3] is selected as the receive 

protocol) specified correctly?

• Are the POP user name and password specified 

correctly?

• Are the items to be notified set correctly?

• Are the destination e-mail addresses entered 

correctly?

Are the SMTP server and POP server working 

correctly?
Check with your network administrator.