Xerox x2 tech Manuel D’Utilisation

Appendix A: In Case of Difficulty

Trouble isolation procedures (con’t)

Computer interface test (con’t)

4. In the SCSI Select utility, verify that the printer

has the same SCSI ID set as is being addressed
by the host computer.

5. In the SCSI Select utility, set the transfer rate to

10 MB/sec and disable disconnect.

6. Print from the host computer to ensure that all of

the elements are connected and working
properly.

7. If you are able to print using commands from the

host computer, the computer/printer interface is
working properly. The problem probably exists
elsewhere. Contact your service representative
for assistance.

Common operating problems

The following are some common operating problems with symptom
descriptions and suggested actions.

Symptom

Potential Problem

Suggested Solution

Cutter does not cut
cleanly

Replace the cutter.

Cutter does not operate

Incorrect cutter setting at

operation panel

Cutter is stuck

Check the cutter mode. If

the mode is set to NO CUT,
set the mode to NORMAL
CUT.

Manually move the cutter to

the right

“Ink Empty” is displayed
when the ink exists

Ensure that the ink cap is fully
inserted into the ink bottle.

Poor image quality

Banding --

Change the print mode to

print in higher mode.

Perform the adjustment

procedure in Media Attribute,
Magnification

Blurred print

Using the wrong side of the

media

Using incorrect media

Ensure the media is properly

installed in the printer.

Ensure that 720 dpi printing

is not performed on media
designed for 360 dpi printing
or vice versa.