Xerox x2 tech Manuel D’Utilisation

™ Contaminated print -- 

front surface 

™ Media leading edge is curled. 

 

 

 

™ The head cleaning 

mechanism may not have 
completely cleaned the print 
heads 

™ Determine if the media 

leading edge is curled. If it is 
curled, cut off the curled 
area.  The curls might be 
caused by media wrinkle. If 
you have wrinkled media, 
feed the media until the 
wrinkles disappear, then cut 
the media. 

Clean the heads using the 
Head Maintenance 
procedure. 

™ Contaminated 

print: 

back surface

 

™ A dirty or contaminated pinch 

roller 

™ A dirty or contaminated area 

on the platen 

 

™ Clean the pinch roller. 

™ Clean the platen. 

 

™ Dark prints 

™ The printer might be set for 

the wrong media    

 

™ Ensure that 720 dpi printing 

is not being performed on 
360 dpi media

 

-

™ Different colors than 

expected 

™ The color displayed on the 

host computer monitor and 
the print colors are not 
necessarily the same 

™ Ensure both the monitor and 

printer are calibrated. 

™ Light or blank prints  

™ The RIP processor is sending 

the printer 

invalid data

. 

™ The room temperature is out 

of recommended range.   

 

 
 
 

™ The printer may be set to the 

wrong media setting   

™ Check the RIP software to 

ensure it is producing valid 
data. 

™ Adjust the room temperature 

to be in the range between 
60°F (15°C) to 85°F (30°C) ; 
preferably 72°F (23°C), and 
let the equipment stabilize at 
the new room temperature. 

™ Ensure that 360 dpi printing 

is not being performed on 
720 dpi media 

-