Netgear D6400 – AC1600 WiFi VDSL/ADSL Modem Router—802.11ac Dual Band Gigabit Manuel D’Utilisation

If your modem router cannot obtain an IP address from the ISP, the problem might be one of 
the following:

Your Internet service provider (ISP) might require a login program.  

Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of 

login. 

If you selected a login program, the service name, user name, or password might be 
incorrectly set.  
For more information, see 

Your ISP might check for your computer’s host name.  

Assign the computer host name of your ISP account as the account name. For more 

information, see one of the following sections:

If your ISP allows only one Ethernet MAC address to connect to Internet and checks for 
your computer’s MAC address, inform your ISP that you bought a new network device 
and ask them to use the modem router’s MAC address.

Configure your modem router to clone your computer’s MAC address. For more 
information, see one of the following sections:

If you use a PPPoE or PPPoA connection to your ISP, make sure that the connection works.

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Launch a web browser from a computer or WiFi device that is connected to the network.

Type http://www.routerlogin.net.

A login window opens.

Enter the user name and password for the modem router.

The user name is admin. The default password is password. The user name and 
password are case-sensitive.

Click the OK button.

The BASIC Home page displays.

Select ADVANCED > ADVANCED Home.

The ADVANCED Home page displays.