Xerox Phaser 850 Mode D'Emploi

Advanced Features and Troubleshooting Manual

111

Troubleshooting Phaser 850 Printers

Incorrect Media Size

Possible Causes

Solution

An incorrect paper size is loaded in the tray, or
paper narrower than the driver selection is in
the manual feed slot.

■

Use only supported paper, transparency, and

envelope sizes.

■

Make sure the size matches the driver

selection.

Ink low - Add ink

Possible Causes

Solution

One or more colors of ink are almost empty.

Add ink soon.

Out of ink

Possible Causes

Solution

One or more colors of ink are empty.

Add ink to continue printing.

Ink sticks jammed

Possible Causes

Solution

One or more ink sticks are stuck in the
ink-loading bin.

■

Open and close the top cover.

■

Press each row of ink sticks in the ink-loading

bin to make sure they are not jammed.

■

Do not use broken ink sticks.

■

Install ink sticks with the tapered side down.

Maintenance Kit Low

Possible Causes

Solution

The Maintenance Kit is almost empty.

Order a replacement Maintenance Kit.

Maintenance Kit Empty

Possible Causes

Solution

The Maintenance Kit is depleted.

■

Replace the Maintenance Kit to continue

printing.

■

If message remains after new kit is installed,

make sure the new counter is also installed.