Cisco Cisco Content Security Management Appliance M1070 Mode D'Emploi
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AsyncOS 8.2 for Cisco Content Security Management User Guide
Chapter 6 Tracking Email Messages
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If you clicked a link in a report page to view message details in Message Tracking, and the results
are unexpected, this can occur if reporting and tracking were not both simultaneously and
continuously enabled during the time period you are reviewing.
are unexpected, this can occur if reporting and tracking were not both simultaneously and
continuously enabled during the time period you are reviewing.
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For information about printing or exporting message tracking search results, see
Message Details
To view detailed information about a particular email message, including the message header
information and processing details, click Show Details for any item in the search results list. A new
window opens with the message details.
information and processing details, click Show Details for any item in the search results list. A new
window opens with the message details.
The message details include the following sections:
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Envelope and Header Summary
This section displays information from the message envelope and header, such as the envelope
sender and recipients. It includes the following information:
sender and recipients. It includes the following information:
Received Time: Time that the Email Security appliance received the message.
MID: Message ID.
Subject: Subject line of the message.
The subject line in the tracking results may have the value “(No Subject)” if the message does not
have a subject or if the Email Security appliances are not configured to record the subject lines in
log files.
have a subject or if the Email Security appliances are not configured to record the subject lines in
log files.
Envelope Sender: Address of the sender
in the SMTP envelope.
Envelope Recipients: Addresses of the recipients in the SMTP envelope.
Message ID Header: “Message-ID:” header that uniquely identifies each email message. It is
inserted in the message when the message is first created. The “Message-ID:” header can be useful
when you are searching for a particular message.
inserted in the message when the message is first created. The “Message-ID:” header can be useful
when you are searching for a particular message.
Cisco IronPort Host: Email Security appliance that processed the message.
SMTP Auth User ID: SMTP authenticated user name of the sender, if the sender used SMTP
authentication to send the email. Otherwise, the value is “N/A.”
authentication to send the email. Otherwise, the value is “N/A.”
Attachments: The names of files attached to the message.
Sending Host Summary
Reverse DNS Hostname: Hostname of the sending host, as verified by reverse DNS (PTR) lookup.
IP Address: IP address of the sending host.