Cisco Cisco Email Security Appliance C160 Mode D'Emploi
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Cisco AsyncOS 8.5.6 for Email User Guide
Chapter 15 URL Filtering
Monitoring URL Filtering Results
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If communication with the Cisco Cloud Web Security proxy service times out, the user is allowed
to access the target web site.
to access the target web site.
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If any other error occurs, the user sees a notice.
Monitoring URL Filtering Results
To view data about malicious and suspicious URLs detected, select Monitor > URL Filtering. For
important information about the data on this page, see
important information about the data on this page, see
Troubleshooting URL Filtering
Related Topics
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Viewing Logs
URL filtering information is posted to the Mail Logs. Most information is at Info or Debug level.
Logs do not include information about what happens when a user clicks a redirected link in a message.
"SDS" in logs refers to URL reputation services.
Alert: SDS: Error Fetching Enrollment Certificate
Problem
You receive an info-level alert about an error fetching the enrollment client certificate.
Solution
This certificate is required to connect to Cisco Web Security Services in the cloud in order to
obtain URL reputation and category. Try the following:
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Check for networking issues such as incorrect proxy settings or firewall issues.
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Verify that your URL Filtering feature key is valid and active.