Cisco Cisco Customer Voice Portal 8.0(1)
B-9
Cisco Customer Voice Portal (CVP) Release 3.1(0) Configuration and Administration Guide
Appendix B Transferring and Queuing Calls with Customer Voice Portal
Script Examples
Figure B-1
Office Hours Menu Configuration
The Network VRU Script List tool’s Attribute tab in
shows:
1.
The VRU Script Name field contains two Customer Voice Portal parameters:
–
M. Menu
–
OfficeHours. Media File name
2.
The Config Params field contains the following Customer Voice Portal parameter:
–
0. The number 0 is the only valid option.