Cisco Cisco Unified MeetingPlace Audio Server Manuel De Maintenance
7-18 Solving problems
Cisco MeetingPlace Audio Server System Manager’s Guide
February 27, 2004
Unlocking a profile
Because more than one user may have tried unsuccessfully to log on, more
than one user’s profile might be locked. To review a list of locked profiles:
than one user’s profile might be locked. To review a list of locked profiles:
1.
In the System tab, for
Actions
, select
View Locked Profiles.
In the Locked Profiles dialog box, you see the user ID, the active state of
the profile, the group default value of the User Active? field, and the state
that the profile will be set to.
the profile, the group default value of the User Active? field, and the state
that the profile will be set to.
2.
Select the profile(s), and then unlock and reset them by clicking one of the
following buttons.
following buttons.
3.
Click
OK
.
N
OTES
•
To remove a profile from the list without reactivating it, click the
Set
Inactive
button in the Locked Profiles dialog box. For example, use this
button when you need to research the user’s security status within your
organization or to prevent a user from using the system until after training.
organization or to prevent a user from using the system until after training.
•
If the Lock/Unlock Profiles Help Desk privilege has been turned on, you
can also view locked profiles by clicking on the View Locked Profiles
button in the Preference tab. Attendants and users with higher privileges
can see this button when this Help Desk privilege has been enabled.
can also view locked profiles by clicking on the View Locked Profiles
button in the Preference tab. Attendants and users with higher privileges
can see this button when this Help Desk privilege has been enabled.
Viewing the Alarm Table
To check the Alarm Table, in the System tab:
1.
Select the
Alarm Tables
topic, and click
Execute
.
You can also check the Alarm Table by choosing
View Alarms
from the
Administration menu.
To update the User Active? profile field to
Click
Active (Yes), enabling the locked profile
Set Active
Inactive (No), disabling the locked profile
Set Inactive
The value specified in the group assigned to the user
Set to Group