Cisco Cisco Unified MeetingPlace Audio Server Maintenance Manual

Because more than one user may have tried unsuccessfully to log on, more 
than one user’s profile might be locked. To review a list of locked profiles:

In the System tab, for 

, select 

In the Locked Profiles dialog box, you see the user ID, the active state of 
the profile, the group default value of the User Active? field, and the state 
that the profile will be set to.

Select the profile(s), and then unlock and reset them by clicking one of the 
following buttons.

Click 

.

 

•

To remove a profile from the list without reactivating it, click the 

button in the Locked Profiles dialog box. For example, use this 

button when you need to research the user’s security status within your 
organization or to prevent a user from using the system until after training.

•

If the Lock/Unlock Profiles Help Desk privilege has been turned on, you 
can also view locked profiles by clicking on the View Locked Profiles 
button in the Preference tab. Attendants and users with higher privileges 
can see this button when this Help Desk privilege has been enabled.

To check the Alarm Table, in the System tab:

Select the 

 topic, and click 

.

You can also check the Alarm Table by choosing 

 from the 

Administration menu.

Active (Yes), enabling the locked profile

Inactive (No), disabling the locked profile

The value specified in the group assigned to the user