Cisco Cisco Customer Voice Portal 8.0(1)

Modify the Supplied Gateway "Standalone" Template Example to Use with the Getting Started Exercises

The configuration for your gateway must be customized to support the exercises in this guide.
The gateway configuration changes and additions you need for exercises 1 through 3 are found
in 8.0 GS_StandaloneExmplTemplate which is available at the following Cisco URL:

Select the HTML page for the 8.0 GS_StandaloneExmplTemplate template. This HTML page
provides a sample gateway template that you can modify and then copy to the Operations
Console, which can then push the template out to your gateway. Although there are other ways
to modify your gateway configuration, the point of the following tasks is to provide experience
using the Operations Console template features.

In the following steps you will update the placeholder comments in the file with the actual IP
addresses of your lab configuration.

Note: For an explanation of items in the gateway configuration file, refer to the examples in

 (http:/

/www.cisco.com/en/US/products/sw/custcosw/ps1006/
products_installation_and_configuration_guides_list.html).

If you have not already opened the HTML page described above, please do so.

Copy the lines of the sample template from the HTML page and paste them into an editor that
preserves lines breaks (such as Notepad) and complete the remaining steps to modify the template.

Note: The HTML page has been formatted to preserve line breaks; your copy and paste operation
should produce a neatly formatted template.

Informational Step. Notice the first two lines of the template:

! Customer Voice Portal 8.0(1) IOS Template

conf t

These two lines are required for any Operations Console gateway configuration template
(including any you create). The first line identifies this template to the Operations Console. The
second line enables gateway configuration mode.

TTS Server IP - In Exercise #2 you will create a custom voice application. You have the choice
of using a .wav file or a TTS server to provide the output for the application. If you will use a
TTS server, modify the following configuration lines in the template to include the IP address(s)
for your TTS/ASR server(s).

ip host tts-en-us <put IP of TTS server here>

ip host asr-en-us <put IP of ASR server here>

Important! If you are not using a TTS or ASR server you must delete the following lines from
the template copy you are updating:

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)