Cisco Cisco Agent Desktop 8.0 Manuel Technique
Start Desktop Administrator. The Cisco Desktop Administrator window appears
1.
Navigate to Locations > Call Centre 1 >Personnel Configuration > Agents.
2.
Select the agent to whom you want to enable the feature, and select the work flow in which you have
configured the Time Of Day event.
configured the Time Of Day event.
3.
Click the Save button.
4.
Logout and login to the CAD agent.
5.
Related Information
Cisco Agent Desktop for Cisco Unified Contact Center 7.X
•
Desktop Administrator Default Work Flow Groups Fails
•
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Cisco Systems, Inc.
© 2014 − 2015 Cisco Systems, Inc. All rights reserved. Terms & Conditions | Privacy Statement | Cookie Policy | Trademarks of
Cisco Systems, Inc.
Updated: Sep 02, 2010
Document ID: 112113