Cisco Cisco Agent Desktop 8.0 Guide De Dépannage
Qualifying Ethernet Cards for Cisco Agent Desktop
Monitoring
Monitoring
Document ID: 46301
Contents
Introduction
Prerequisites
Requirements
Components Used
Conventions
Description
Test Procedure
Prepare the Test Target
Prepare the Packet Generator Host
Execute the Test
Note on Intel Pro/100 VE Cards
Related Information
Prerequisites
Requirements
Components Used
Conventions
Description
Test Procedure
Prepare the Test Target
Prepare the Packet Generator Host
Execute the Test
Note on Intel Pro/100 VE Cards
Related Information
Introduction
This document describes how to qualify Ethernet cards for use in a Cisco Agent Desktop environment.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
Cisco Agent Desktop
•
Cisco Unified Contact Center Enterprise
•
Cisco Unified Contact Center Express
•
Sniffer Pro, or similar software
•
Components Used
The information in this document is based on these software and hardware versions:
Cisco Agent Desktop
•
Cisco Unified Contact Center Enterprise version 4.6(0)
•
Cisco Unified Contact Center Express version 6.1(1)
•
Sniffer Pro, or similar software
•
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.