Cisco Cisco Agent Desktop 8.0 Fehlerbehebungsanleitung

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Qualifying Ethernet Cards for Cisco Agent Desktop
Monitoring
Document ID: 46301
Contents
Introduction
 Prerequisites
      Requirements
      Components Used
      Conventions
 Description
 Test Procedure
      Prepare the Test Target
      Prepare the Packet Generator Host
      Execute the Test
      Note on Intel Pro/100 VE Cards
 Related Information
Introduction
This document describes how to qualify Ethernet cards for use in a Cisco Agent Desktop environment.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
Cisco Agent Desktop
• 
Cisco Unified Contact Center Enterprise
• 
Cisco Unified Contact Center Express
• 
Sniffer Pro, or similar software
• 
Components Used
The information in this document is based on these software and hardware versions:
Cisco Agent Desktop
• 
Cisco Unified Contact Center Enterprise version 4.6(0)
• 
Cisco Unified Contact Center Express version 6.1(1)
• 
Sniffer Pro, or similar software
• 
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.