Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Note De Mise
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Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
Preface
Conventions
Conventions
This manual uses the following conventions:
Convention
Description
boldface font
Boldface font is used to indicate commands, such as user
entries, keys, buttons, and folder and submenu names. For
example:
entries, keys, buttons, and folder and submenu names. For
example:
•
Choose Edit > Find.
•
Click Finish.
italic font
Italic font is used to indicate the following:
•
To introduce a new term. Example: A skill group is a
collection of agents who share similar skills.
collection of agents who share similar skills.
•
For emphasis. Example:
Do not use the numerical naming convention.
Do not use the numerical naming convention.
•
A syntax value that the user must replace. Example:
IF (condition, true-value, false-value)
IF (condition, true-value, false-value)
•
A book title. Example:
See the Cisco Unified CCX Installation Guide.
See the Cisco Unified CCX Installation Guide.
window
font
Window
font, such as Courier, is used for the following:
•
Text as it appears in code or that the window displays.
Example:
<html><title>Cisco Systems,Inc.
Example:
<html><title>Cisco Systems,Inc.
</title></html>
< >
Angle brackets are used to indicate the following:
•
For arguments where the context does not allow italic,
such as ASCII output.
such as ASCII output.
•
A character string that the user enters but that does not
appear on the window such as a password.
appear on the window such as a password.