Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Note De Mise
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Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
Chapter 3 Description of Historical Reports
Report Footnotes
Report Footnotes
In some cases, the last page of a report may contain one of the footnotes shown in
the following table:
the following table:
Report Footnote
Explanation
This report might not include complete data
for calls received after date time
.
The report period ends after date and time, but
your Cisco Unified CCX deployment includes two
servers on which the Database component is
installed and the data on these servers has not yet
been synchronized past date and time.
your Cisco Unified CCX deployment includes two
servers on which the Database component is
installed and the data on these servers has not yet
been synchronized past date and time.
If you see this footnote, you can take one of these
actions:
actions:
•
Wait a few minutes then generate the report
again
again
•
If a failover has occurred, wait until the
standby server falls back
standby server falls back
•
Generate the report again, but specify a period
end time that is before date and time
end time that is before date and time
This report is truncated as it exceeds the maximum
number of records. The report does not include
data after <truncated end time>".
number of records. The report does not include
data after <truncated end time>".
When the report size exceeds the maximum limit
of 10 kilobytes, the report is truncated and data
after the ‘truncated end time’ is not displayed.
of 10 kilobytes, the report is truncated and data
after the ‘truncated end time’ is not displayed.