Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Note De Mise

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Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
 
Chapter 3      Description of Historical Reports
Report Footnotes
Report Footnotes
In some cases, the last page of a report may contain one of the footnotes shown in 
the following table:
Report Footnote
Explanation
This report might not include complete data 
for calls received after date time
.
The report period ends after date and time, but 
your Cisco Unified CCX deployment includes two 
servers on which the Database component is 
installed and the data on these servers has not yet 
been synchronized past date and time.
If you see this footnote, you can take one of these 
actions:
Wait a few minutes then generate the report 
again
If a failover has occurred, wait until the 
standby server falls back
Generate the report again, but specify a period 
end time that is before date and time
This report is truncated as it exceeds the maximum 
number of records. The report does not include 
data after <truncated end time>".
When the report size exceeds the maximum limit 
of 10 kilobytes, the report is truncated and data 
after the ‘truncated end time’ is not displayed.