Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Note De Mise
Chapter 1 Overview
The Cisco Unified CCX Historical Reports Client Interface
1-4
Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
Starting the Cisco Unified CCX Historical Reports Client
When you start the Cisco Unified CCX Historical Reports client, the client logs
in to the Cisco Unified CCX server, giving you access to data stored in the Cisco
Unified CCX database. To start the Cisco Unified CCX Historical Reports client,
perform the following steps.
in to the Cisco Unified CCX server, giving you access to data stored in the Cisco
Unified CCX database. To start the Cisco Unified CCX Historical Reports client,
perform the following steps.
4
Scheduler tool
5
Help tool
6
Help button
7
Reset button
8
View button
a
9
Start and end date
and time fields
and time fields
10 Check box for
including charts
with a report
with a report
11 Report name
12 Tabs for general
and detailed report
settings
settings
13 Reporting tasks
a.
This button changes depending on the reporting task selected
Item
Reference