Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Note De Mise

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Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
 
Chapter 1      Overview
The Cisco Unified CCX Historical Reports Client Interface
Note
If you try to start the Cisco Unified CCX Historical Reports client but you have 
not been given access to it, you will see the User Privileges Missing dialog box. 
In this case, your system administrator can click Yes and set up access for you. If 
you click No, you will not have access to any reports. Your system administrator 
can give you access later. See the 
 for more information.
Procedure
Step 1
Double-click the Cisco Historical Reports icon on your Windows desktop. Or, 
choose Start > Programs > Cisco Unified CCX Historical Reports > 
Cisco Unified CCX Historical Reports
.
Note
If you are launching Cisco Unified CCX Historical Reports client on Microsoft 
Windows Vista or Windows 7, you need to right-click Cisco Unified CCX 
Historical Reports.exe, 
select Run as. In the Run As dialog box, click The 
following user
 radio button, login with Cisco Unified CCX Application 
Administrator Username and Password, click OK, and follow the instructions in 
the Installshield Wizard to proceed. 
The Login dialog box appears.
Step 2
Enter your user name and your password.
If the client does not have information about the server to log in to, the Server field 
appears in the Login dialog box. Enter the IP address or the host name of the Cisco 
Unified CCX server in the Server field.
If the client does have information about the server to log in to but you want to 
specify a different server, click Server and enter the IP address or the host name 
of the server in the Server field.
Step 3
Click OK.
The system displays the Cisco Unified CCX Historical Reports main window.