Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Note De Mise
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Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
C H A P T E R
2
Installation and Configuration
The following sections include these topics:
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Prerequisites
Prior to installing the Cisco Unified CCX Historical Reports client, ensure that
you have met the following requirements:
you have met the following requirements:
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You have already installed the Cisco Unified CCX server.
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You can access the Cisco Unified CCX server from the computer on which
you install the Cisco Unified CCX Historical Reports client.
you install the Cisco Unified CCX Historical Reports client.
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You need to be logged in to the client machine (where the Historical Reports
client is to be installed) using administrator privileges.
client is to be installed) using administrator privileges.
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If you had already installed earlier version of Cisco Unified CCX 8.x
Historical Reports client, then you need to:
Historical Reports client, then you need to: