Cisco Cisco Unified Customer Voice Portal 9.0(1) Manuel Technique

CUCM 9.0 and 10.0

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The information in this document was created from the devices in a specific lab environment. All of
the devices used in this document started with a cleared (default) configuration. If your network is
live, make sure that you understand the potential impact of any command.

These steps provide an example configuration for LBCAC with queue-at-the-edge functionality.

On CUCM, configure all branches so that Location and Bandwidth are defined:

Step 1. From CUCM Administration page select  System>Location. Click on Find in order to list
the locations and add new ones as appropriate.

Step 2. Verify that a location of Phantom exists. If not, add it.

Note: Unlimited must be unchecked for each branch (the box to the left of the location
name); otherwise bandwidth is not deducted for that branch. (The Phantom location has
unlimited bandwidth even when unchecked.)

Step 3. For the branch phones, configure each phone so that it is assigned the branch location for
that phone.