Cisco Cisco Unified Customer Voice Portal 9.0(1) Manuel Technique

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    a.     Select Device > Phone. Click on Find in order to list the phones.
    b.     Select a phone and set the Location field.
Step 4. Verify that the Cisco AXL Web Service is started and that an Application User is defined
and has a role of Standard AXL API Access.
   a.          From Cisco Unified Servicability, select Tools > Control Center > Feature Services
   b.          Start the Cisco AXL Web Service, if it is not started.
   c.          From Cisco Unified Call Manager (CM)  Administration, select User Management >
Application User
. Verify you have a user with  the role of Standard AXL API Access, or create a
new one and add that user to a group that has the role of Standard AXL API Access.
Step 5. On the Unified Communications Manager, create a SIP trunk toward the SIP proxy server
and select the Phantom location.