Cisco Cisco Agent Desktop 8.0 Guide De Montage

To preserve the Recording & Statistics service database used in CAD versions 
4.4.1 or 4.6.0, use the BackupDB utility. This utility saves the information in the 
database except recording metadata. Recording metadata is the information 
saved about a recording—time and date of recording, the agent recorded, and so 
on. 

The Recordings themselves are preserved using the Bulk Export utility—see 

 for more information.

BackupDB can also be used to back up a CAD 6.0 Recording & 

Statistics database to a file that can be used, if needed, to restore your 
system in the event of a crash and a loss of data. When used to back up 
and restore a CAD 6.0 Recording & Statistics database, all information, 
including recording metadata, is preserved. To backup recordings 
themselves, however, you must use CDBRTool.exe.

The file BackupDB.bat is located on the CAD 6.0 installation CD. 

X To run BackupDB:

1. On the server hosting the CAD 4.4.1 or 4.6 Recording & Statistics service, 

open a command window.

2. Navigate to the folder where BackupDB is located.

3. On the command line, type:

BackupDB.bat “<userID>” “<password>” “<dbserver>” “<destination 
folder>”

where: 

<userID>. . . . . . . . . . . .User ID needed to access the old database

<password> . . . . . . . . .Password needed to access the old database

<dbserver> . . . . . . . . . .Hostname of the server where the database is 

located

<destination folder>. . .Location where the backup file is saved. NOTE: 

The destination folder name cannot contain a 
space.

4. Press Enter.

The utility backs up the database to a file named cadbkp.dat in the folder 
you specified. 

5. Install CAD 6.0. When CAD Configuration Setup runs, choose the 

Restore From option on the Statistics Service Script window and specify 
the location of the cadbkp.dat file created by the Database Backup utility.