Cisco Cisco Finesse 8.5(3) Documentation Roadmaps
C H A P T E R
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Maintain and Operate
This section lists Cisco Finesse Release 9.1(1) maintenance and operation documentation.
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Cisco Finesse Administration and Serviceability Guide
The Cisco Finesse Administration and Serviceability Guide describes how to configure CTI and Administration
& Data Server settings, cluster settings, team resources, reason codes, phone books, and the layout of the
Finesse Agent Desktop.
& Data Server settings, cluster settings, team resources, reason codes, phone books, and the layout of the
Finesse Agent Desktop.
This guide also provides CLI commands for starting and stopping services, collecting logs, managing remote
accounts, enabling or disabling Cisco Finesse HTTPS redirect and Cisco Finesse Notification logging, and
checking replication status.
accounts, enabling or disabling Cisco Finesse HTTPS redirect and Cisco Finesse Notification logging, and
checking replication status.
This guide is available here:
Cisco Finesse Documentation Guide for Release 9.1(1)
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