Cisco Cisco Agent Desktop 8.5 Guide De Montage
Rolling Back CAD 8.5 to an Earlier Version of CAD
March 31, 2014
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Rolling Back CAD 8.5 to an Earlier Version of
CAD
CAD
To use the following procedure, you must have backed up your original version of CAD
before installing CAD 8.5.
before installing CAD 8.5.
To uninstall CAD 8.5 and revert to an earlier version of CAD:
1. If you are rolling back CAD 8.5 on a replicated system, you must shut down
replication now (see
).
NOTE: If you do not shut down replication before completing this
procedure, your CAD services LDAP database will become corrupted.
procedure, your CAD services LDAP database will become corrupted.
2. Uninstall CAD 8.5.
3. Install your previous CAD version according to the product documentation.
4. Restore your backed-up data using the CAD Configuration Setup utility:
■
The configuration data backed up with CDBRTool or DABackupTool is
restored by entering the location of the backup file in the Restore Backup
Data window.
restored by entering the location of the backup file in the Restore Backup
Data window.
■
The Recording and Statistics database backed up with BackupDB is
restored by selecting “Restore From” and entering the location of the
backup file in the Recording and Statistics Service Database window.
restored by selecting “Restore From” and entering the location of the
backup file in the Recording and Statistics Service Database window.
5. If you are rolling back a replicated system, re-establish replication (see
Rollback Notes
■
Automated software rollback from CAD 8.5 to a previous version is not
supported.
supported.
■
If CAD 8.5 is rolled back to a version prior to 8.0, the service releases that
apply to the earlier version must be reinstalled. For example, if you are rolling
back from CAD 8.5 to 7.6, any desired CAD 7.6 service releases must be
reinstalled.
apply to the earlier version must be reinstalled. For example, if you are rolling
back from CAD 8.5 to 7.6, any desired CAD 7.6 service releases must be
reinstalled.
■
If CAD 8.5 is rolled back to CAD 8.0, the CAD 8.0 Maintenance Releases must
be reinstalled.
be reinstalled.