Cisco Cisco Agent Desktop 8.5 Mode D'Emploi
Logging In
November 2006
5
Logging In
Logging in is the only task in IP Phone Agent that requires you to enter data.
To log in:
1. Press the Services button on your IP phone.
The screen of your IP phone displays the Services menu. (See
.)
2. Choose IP Phone Agent from the menu.
The IP Agent Login screen is displayed. (See Figure 2.)
NOTE: Your display may differ from this display, depending on how your IP
phone was set up by your system administrator.
phone was set up by your system administrator.
Figure 2.
Agent Login screen.
3. Using the number pad on your IP phone, enter your agent ID, password, and
phone extension in the appropriate fields.
NOTE: You will be prompted for either your agent ID or agent Name in the
Agent Login screen. Which appears depneds on how your administrator has
configured the system.
Agent Login screen. Which appears depneds on how your administrator has
configured the system.
Use the scroll key to move from field to field. If you make a mistake, use the
<< soft key to delete your entries one character at a time.
<< soft key to delete your entries one character at a time.
NOTE: The IP Phone Agent Login Screen is configured to accept both
letters and numbers. When you press a number key, a menu appears that
shows that number and its corresponding letters. (For example, if you press
the 4 key, you see a menu that includes g, h, i, 4, G, H, and I.) Press the
letters and numbers. When you press a number key, a menu appears that
shows that number and its corresponding letters. (For example, if you press
the 4 key, you see a menu that includes g, h, i, 4, G, H, and I.) Press the
14:23 12/17/02
2101
Agent Login
Enter agent information.
Submit
Exit
ID:
Password:
Extension:
<<