Cisco Cisco Agent Desktop 8.0 Guide De Dépannage

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Failure to Reinstall Desktop Administrator -
Previous Installation Remains
Contents
      
      
      
Introduction
This document describes one of the reasons for the failure of reinstallation the Desktop Administrator, and provides
the correct procedure to uninstall the Desktop Administrator in a Cisco IP Contact Center (IPCC) Express Edition
environment.
Prerequisites
Requirements
Readers of this document should have knowledge of these topics:
Cisco CallManager
●   
Cisco IPCC Express Edition
●   
Cisco Desktop Product Suite
●   
Components Used
The information in this document is based on these software and hardware versions:
Cisco CallManager
●   
Cisco IPCC Express Edition
●   
Cisco Desktop Product Suite version 4.2.x
●