Cisco Cisco Computer Telephony Integration Option 9.0 Guide Du Développeur
Chapter 6 Event Interfaces and Events
IAgentEvents Interface
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Remarks
Supported for use with IPCC only.
OnLogoutFailed
The OnLogoutFailed ia always generated before (or along with) an
OnControlFailureConf event and is identical to it but is generated only when a
Logout request fails.
OnControlFailureConf event and is identical to it but is generated only when a
Logout request fails.
Syntax
C++:
void OnLogoutFailed (Arguments& args)
COM:
void OnLogoutFailed (IArguments * args)
VB:
session_OnLogoutFailed (ByVal args As CtiosCLIENTLib.IArguments)
Parameters
args
Arguments array containing the following fields.
AgentID (required)
STRING
The Agent’s ACD login ID.
AgentInstrument
(required)
(required)
STRING
The Agent’s ACD instrument number.
Keyword
Type
Description
Keyword
Type
Description
InvokeID
INT
InvokeID of the request that failed
FailureCode
SHORT
A value specifying the reason that the
request failed. See
request failed. See
for a list of
the Control Failure Codes.
Peripheral
ErrorCode
ErrorCode
INT
Peripheral-specific error data, if available.
Zero otherwise.
Zero otherwise.