Cisco Cisco Content Security Management Appliance M1070 Mode D'Emploi
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AsyncOS 9.1 for Cisco Content Security Management Appliances User Guide
Chapter 13 Distributing Administrative Tasks
Troubleshooting Administrative User Access
mail3.example.com> last
Username Remote Host Login Time Logout Time Total Time
======== =========== ================ ================ ==========
admin 10.1.3.67 Sat May 15 23:42 still logged in 15m
admin 10.1.3.67 Sat May 15 22:52 Sat May 15 23:42 50m
admin 10.1.3.67 Sat May 15 11:02 Sat May 15 14:14 3h 12m
admin 10.1.3.67 Fri May 14 16:29 Fri May 14 17:43 1h 13m
shutdown Fri May 14 16:22
shutdown Fri May 14 16:15
admin 10.1.3.67 Fri May 14 16:05 Fri May 14 16:15 9m
admin 10.1.3.103 Fri May 14 16:12 Fri May 14 16:15 2m
admin 10.1.3.103 Thu May 13 09:31 Fri May 14 14:11 1d 4h 39m
admin 10.1.3.135 Fri May 14 10:57 Fri May 14 10:58 0m
admin 10.1.3.67 Thu May 13 17:00 Thu May 13 19:24 2h 24m
Troubleshooting Administrative User Access
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Error: User Has No Access Privileges Assigned
Problem
A user to whom you have delegated administration can log in to the Security Management
appliance but sees a message that no access privileges are assigned.
Solution
•
Make sure that you have assigned privileges to the custom user role to which this user is assigned.
Look at Management Appliance > System Administration > Users to determine the User Role
assigned, then go to Management Appliance > System Administration > User Roles, click the name
of the User Role, and assign privileges to the role.
Look at Management Appliance > System Administration > Users to determine the User Role
assigned, then go to Management Appliance > System Administration > User Roles, click the name
of the User Role, and assign privileges to the role.
•
If you have assigned access based on Reporting Group, make sure you have selected a Reporting
Group for that user on the Management Appliance > System Administration > User Roles page. To
assign a group, click the No groups selected link in the Email Reporting column of the User Roles
for Delegated Administration table.
Group for that user on the Management Appliance > System Administration > User Roles page. To
assign a group, click the No groups selected link in the Email Reporting column of the User Roles
for Delegated Administration table.
User Has No Active Menus
Problem
A user to whom you have granted Publish privileges has no active menus upon login.
Solution
Make sure you have granted access to at least one Access Policy or Custom URL Category. If
you do not want to grant this user privileges to edit either of these, create a custom URL category which
is not used in any policy and grant this user role privileges to this category on the Custom User Role
page.
is not used in any policy and grant this user role privileges to this category on the Custom User Role
page.