Cisco Cisco Content Security Management Appliance M1070 Mode D'Emploi
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AsyncOS 8.3.6 for Cisco Content Security Management User Guide
Chapter 8 Centralized Policy, Virus, and Outbreak Quarantines
Troubleshooting Centralized Policy Quarantines
Reporting False Positives or Suspicious Messages to Cisco Systems
When viewing message details for a message in the Outbreak quarantine, you can send the message to
Cisco to report false positives or suspicious messages.
Cisco to report false positives or suspicious messages.
Procedure
Step 1
Navigate to a message in the Outbreak quarantine.
Step 2
In the Message Details section, select the Send a Copy to Cisco Systems check box.
Step 3
Click Send.
Troubleshooting Centralized Policy Quarantines
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Administrative User Cannot Choose Quarantines in Filters and DLP Message
Actions
Actions
Problem
. Administrative users cannot see or choose quarantines in content and message filters or DLP
actions on the Email Security appliance.
Solution
. See
.
Messages Released from a Centralized Outbreak Quarantine Are Not
Rescanned
Rescanned
Problem
Messages released from the Outbreak Quarantine should be scanned again before delivery.
However, some contaminated messages have been delivered from the quarantine.
Solution
This can occur under the situation described in
.