Cisco Cisco Content Security Management Appliance M1070 Mode D'Emploi

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AsyncOS 9.6 for Cisco Content Security Management Appliances User Guide
 
Chapter 7      Spam Quarantine
  Configuring Spam Management Features for End Users
If you have multiple appliances and the sender was recently added to the safelist, then 
safelist/blocklists might not have been synchronized at the time the message was processed. See 
Configuring Spam Management Features for End Users 
Related Topics
Authentication Options for End Users Accessing Spam Management Features 
Note
Mailbox authentication does not allow users to view messages addressed to an email alias. 
To
See 
Understand the benefits and limitations 
of the different authentication methods 
for end-user access to spam 
management features. 
 and subsections 
Allow end users to access the spam 
quarantine directly via browser.
Send users a notification when 
messages addressed to them are routed 
to the spam quarantine. 
Notifications can include links for 
access to the spam quarantine.
Allow users to specify email addresses 
and domains of senders whom they 
know to be safe, and of senders whom 
they know to be sending spam or other 
unwanted mail.