Cisco Cisco Email Security Appliance C160 Mode D'Emploi
14-3
Cisco AsyncOS 9.5 for Email User Guide
Chapter 14 Managing Graymail
How Graymail Management Solution Works
How Graymail Management Solution Works
The following flow diagram shows Email Security appliance's graymail management solution works.
Workflow
Step 1
The Email Security appliance receives an incoming message.
Step 2
The Email security appliance checks if graymail detection is enabled. If graymail detection is enabled,
go to
go to
Step 3
The Email Security appliance checks if the message is spam, virus, or malware positive. If positive, go
to
to
Start
Graymail engine scans
incoming messages
Apply configured actions
Is graymail
detection
enabled?
Is the message
graymail positive?
Is safe
unsubscribing
enabled?
Add graymail banner (with
unsubscribe button) to the
message
Continue to the workqueue
Stop
YES
YES
YES
NO
NO
NO
Is the message
Spam/Virus/Mal ware
posi tive?
NO
YES