Cisco Cisco Email Security Appliance C160 Mode D'Emploi

This chapter contains the following sections:

There are some basic strategies you can employ in order to troubleshoot and solve problems with the 
system. However, it is important to remember that Cisco Systems offers Technical Support for complex 
issues (see 

Several of the features or commands described in this section will affect, or be affected by routing 
precedence. Please see Appendix B, “Assigning Network and IP Addresses” in the Cisco IronPort 
AsyncOS for Email Configuration Guide for more information.

You can use System Administration > Trace page (the equivalent of the 

trace

 command in the CLI) to 

debug the flow of messages through the system by emulating sending a test message. The Trace page 
(and 

trace

 CLI command) emulates a message as being accepted by a listener and prints a summary of 

features that would have been “triggered” or affected by the current configuration of the system. The test 
message is not actually sent. The Trace page (and 

trace

 CLI command) can be a powerful 

troubleshooting or debugging tool, especially if you have combined many of the advanced features 
available on the Cisco IronPort appliance.