Cisco Cisco Email Security Appliance C160 Mode D'Emploi

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Cisco IronPort AsyncOS 7.6 for Email Daily Management Guide
OL-25138-01
Chapter 9      Testing and Troubleshooting
Troubleshooting the Network
Troubleshooting 
After you have confirmed that the appliance is active on the network, use the following commands to 
pinpoint any network problems. 
  •
You can use the
 netstat
 command to display network connections (both incoming and outgoing), 
routing tables, and a number of network interface statistics, including the following information:
  –
List of active sockets
  –
State of network interfaces
  –
Contents of routing tables
  –
Size of the listen queues
  –
Packet traffic information
  •
You can use the 
diagnostic -> network -> flush
 command to flush all network related caches.
  •
You can use the 
diagnostic -> network -> arpshow
 command to show the system ARP cache.
  •
You can use the 
packetcapture
 command to intercept and display TCP/IP and other packets being 
transmitted or received over a network to which the computer is attached. 
To use 
packetcapture
, set the network interface and the filter. The filter uses the same format the 
UNIX 
tcpdump
 command. Use 
start
 to begin the packet capture and 
stop
 to end it. After stopping 
the capture, you need to use SCP or FTP to download the files from the 
/pub/captures
 directory. 
For more information, see 
  •
Use the 
ping
 command to a known working host to confirm that the appliance has an active 
connection on the network and is able to reach specific segments of your network. 
The 
ping
 command allows you to test connectivity to a network host from the appliance. 
mail3.example.com> ping
Which interface do you want to send the pings from?
1. Auto
2. Management (192.168.42.42/24: mail3.example.com)
3. PrivateNet (192.168.1.1/24: mail3.example.com)
4. PublicNet (192.168.2.1/24: mail3.example.com)
[1]> 1
Please enter the host you wish to ping.
[]> anotherhost.example.com
Press Ctrl-C to stop.
PING anotherhost.example.com (x.x.x.x): 56 data bytes